ServIT Center is a well known, modern, advanced, yet easy to use and understand, cloud based Contact Center platform. Here you collect all your customer contacts in one place which give you full control over you business.
The platform includes ticketing system, telephony, chat, Contact Center with queue handling, API towards social medias, intergration via Rest API:s, sales customer care, answering service, etc.
You will get a well known platform which will grow together with your requirements. It has been running for many years with plenty of satisfied customers. You will be able to take control of you business to a decent and distinct price
Footway use ServIT Center in their support for their two brands in many countries. They take care of customer contacts via voice, mail, facebook and twitter