ServIT Center
Contact center and ticket management
A customer service tool with support for all media channels. Helps you organize and streamline your customer service and support. A competent and elegant ticket management system facilitates your employees' daily work. Getting started is easy thanks to the intuitive interface. Works equally well on your office screen, tablet or mobile phone.
How we can help you?
Tickets
An elegant and easy-to-use ticket management system to streamline and simplify customer support work.
Media chanels: mail, telephony, Rest API, web, chat, texting, facebook, twitter
Contact Center
An advanced yet easy-to-use cloud-based contact center service that brings your customer contacts together in one place and gives you full control over your operations.
Handle mail
Market-leading platform to manage email in the most efficient way possible. Your customers won't notice your agents are responding via ticket management systems.
Complete platform
ServIT Center is a service for managing customer service. The service includes ticket management that is the hub, telephony, chat, contact center with queue management, connection to social media, integration via open APIs, CRM for sales support, functions for response service, customer care and activity follow-up, etc.
Do like many well-known Swedish companies, use ServIT Center as a tool in your customer service for efficient and professional management.
ServIT has been on the market for almost 20 years and we work down to earth to offer a powerful tool and the right adaptations to suit our customers' requirements and wishes.
